Privacy policy

Collection of Personal Information

During your interaction with the Site, we gather specific details about your device, how you engage with our content, and data required to complete your purchases. Additional information may be collected should you reach out for customer assistance. The term "Personal Information" in this policy encompasses any data capable of identifying you individually. Below, we detail the types of Personal Information collected and their purposes.

Device Information

Types of Personal Information gathered: web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction patterns with the Site.
Reason for collection: to ensure the Site loads correctly for your device and to analyze Site usage for optimization.
Collection method: Automatically via cookies, log files, web beacons, tags, or pixels when you access the Site.
Shared for business purposes: with our service provider, Shopify.

Order Information

Types of Personal Information gathered: name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
Reason for collection: to deliver products or services under our agreement, process payments, coordinate shipping, supply invoices and/or order confirmations, contact you, screen orders for potential risk or fraud, and, in accordance with your preferences, share details or promotions related to our offerings.
Collection method: provided directly by you.
Shared for business purposes: with our service provider, Shopify.

Customer Support Information

Types of Personal Information gathered: Details provided during support requests
Reason for collection: to address customer inquiries and provide support.
Collection method: provided directly by you.
Shared for business purposes: Relevant entities involved in support processes

Minors

This Site does not target individuals below the age of 12. We do not knowingly gather Personal Information from children. If you are a parent or guardian and believe your child has shared Personal Information with us, please contact us using the details provided below to ask for deletion.

Sharing Personal Information

We disclose your Personal Information to service providers assisting us in delivering our services and meeting our contractual obligations to you, as mentioned above. For instance:

We rely on Shopify to operate our online store. Learn more about Shopify’s use of your Personal Information at: Shopify's Privacy Policy.

We might share your Personal Information to adhere to relevant laws and regulations, answer a subpoena, search warrant, or other legitimate information request, or to safeguard our rights.

Behavioral Advertising

As noted, we utilize your Personal Information to offer tailored advertisements or marketing messages we think might interest you. For example:

We employ Google Analytics to better understand customer interactions with our Site. Learn more about Google’s use of your Personal Information and how to opt out of Google Analytics.

We disclose information about your Site usage, purchases, and interactions with our ads on other websites to our advertising collaborators. This information is shared both directly and via cookies or similar technologies (subject to your consent based on location).

For further details on how targeted advertising functions, see the Network Advertising Initiative’s ("NAI") informational page.

Opt out of targeted advertising via:
Facebook
Google
Bing
Alternatively, opt out of certain services through the Digital Advertising Alliance’s portal.

Use of Personal Information

We use your Personal Information to deliver our services, including: offering products for sale, handling payments, shipping and fulfilling orders, and updating you on new products, services, and promotions.

Legal Basis

Under the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information based on:
Your consent;
The execution of the agreement between you and the Site;
Compliance with legal requirements;
Safeguarding your vital interests;
Performing a task in the public interest;
Our legitimate interests, which do not supersede your basic rights and freedoms.

Data Retention

After you place an order through the Site, we keep your Personal Information in our records unless you request deletion. For details on your right to erasure, refer to the "Your Rights" section.

Automated Decision-Making

If you live in the EEA, you retain the right to object to processing based exclusively on automated decision-making (including profiling) that significantly affects you.

We Do Not employ fully automated decision-making with legal or significant effects using customer data.

Shopify, our processor, uses limited automated decision-making to prevent fraud without significant impact on you, such as:
Temporarily blocking IP addresses linked to repeated failed transactions (for several hours).
Temporarily blocking credit cards associated with blocked IP addresses (for several days).

Your Rights

GDPR
EEA residents can access, transfer, correct, update, or erase their Personal Information. To exercise these rights, contact us using the information below. Your Personal Information is initially processed in Ireland and may be transferred outside Europe (e.g., to Canada and the U.S.). For GDPR compliance details on data transfers, see Shopify’s GDPR Whitepaper.

CCPA
California residents can access their Personal Information ("Right to Know"), transfer it, or request correction, update, or erasure. Contact us using the details below to exercise these rights. To appoint an authorized agent for these requests, please reach out.

Cookies

A cookie is a small data file stored on your device when visiting our Site. We use various cookies (functional, performance, advertising, social media/content) to enhance browsing by remembering actions and preferences (e.g., login, region selection), eliminating the need to re-enter information. Cookies also help us understand Site usage patterns.

We use these cookies to improve your experience and provide our services.

Cookies Essential for Store Operation

Reporting and Analytics

 

Cookie duration depends on type: "session" cookies last until browsing ends, while "persistent" cookies remain until expiration or deletion. Most cookies we use are persistent, expiring between 30 minutes and two years from download.

You can manage cookies through browser settings, though blocking them may affect Site functionality and access. Most browsers accept cookies automatically; adjust settings via "Tools" or "Preferences." For guidance, consult your browser’s help file or visit a resource like allaboutcookies.org.

Note that blocking cookies may not fully prevent data sharing with advertising partners. To opt out, follow instructions in the "Behavioral Advertising" section.

Do Not Track

Due to lack of industry consensus on responding to "Do Not Track" signals, we do not change data practices upon detecting such signals.

Section 1 - Use of Your Information

When you buy from our store, we collect personal information (e.g., name, address, email) during the transaction.
Browsing our store automatically provides your computer’s IP address, helping us learn about your browser and operating system.
With permission, we may email you about our store, new products, and updates.
With permission, we may send text messages about our store, new products, and updates, including checkout reminders via webhooks.

Changes

We may revise this Privacy Policy occasionally to reflect changes in practices or for operational, legal, or regulatory reasons.

SMS Marketing

We value your privacy and the information you consent to share for SMS marketing. This information helps send text notifications (order and abandoned checkout reminders), marketing offers, and transactional texts, including review requests.
Cookies track items in your shopping cart, including abandoned checkouts, to time SMS cart reminders.
By consenting to SMS marketing during checkout or via subscription, you agree to receive recurring texts (order reminders, marketing offers, transactional texts/reviews), even if your number is on a do-not-call list. Message frequency varies; consent is not a purchase condition.
To unsubscribe, reply STOP to any message or use the provided unsubscribe link. Alternative opt-out methods are not accepted.
While we don’t charge for the service, your wireless provider’s message and data rates apply.
For help, text HELP to the number in the messages or email support@golfguyssupply.com
We may change telephone numbers or short codes for the service, notifying you accordingly. Messages sent to old numbers may not be received, and we are not liable for unhonored requests.
To the extent allowed by law, we are not liable for failed, delayed, or misdirected message delivery, information errors, or actions taken based on the information or service.
Your privacy is important; see our Privacy Policy for details on data collection and use.

Our contact information is posted below:

Company Name:

Climb Commerce LLC

Business Name:

 Golf Guys Supply

Email: 

support@golfguyssupply.com

Phone Number:

 (231) 625-5616

Customer Service Hours:

Mon-Fri 9am-5pm EST

Business Address:

2800 E Enterprise Ave, Suite 333, Appleton, WI 54913, USA.